You’ve heard us talk about the value of Unified Communications. It’s one thing for a systems integrator to tell you what’s possible and roll through statistics about customer achievements. It’s entirely another for a vendor to show you how they use it, what they’ve achieved and allow you to put “hands on” their system to see how it works for yourself.

There’s been a lot of interest in unified communications, a similar amount of confusion and some doubts as to what collaboration actually enables companies to achieve. Some people are under the misconception that unified communications is only for mid-to-large companies. We’d like to dispel that myth by sharing the real-world business results our 46-person office has achieved in short order.

Cisco recently featured boice.net in a success story to underscore the benefits our team has experienced from “walking our talk.” Take a look at a few examples of what’s possible for your company:

• Increased productivity. Scott Klink, data center architect, reports that the ability to identify available staff and get instant answers while designing a project has increased his personal productivity by 50%--plus he gets those designs to customers faster, speeding project implementations.


• Lower costs of sales/service. Keith Grieshaber, vice president of technology, says that because customers can dial one number to reach him anywhere, at any time, he’s able to service customers on demand. He can also get them the answers they need more quickly through using presence to locate and connect with the right resources, as needed.


• Better service. With the ability to forward voice mail, customer service reps and other staff can hear the urgency in the customer’s voice when an issue arises. Hearing the message directly, rather than as a request from the office, makes a huge impact on delivering the appropriate response to improve customer satisfaction.

These are only a few of the achievements we’ve seen within our company.

Download the success story [PDF] to learn more about how we reduced sales cycles by 50% and achieved 100% user adoption based on the ability for our employees to better manage the blurring of work and their personal lives.

Then, ask yourself this: Wouldn’t you prefer to buy from a vendor that has hands-on experience with getting stellar results by using the products and solutions they’re selling? Not to mention that, in this case, the solution will also be used in the provision of services to satisfy your company’s needs.

You’ve heard us talk about the value of Unified Communications. It’s one thing for a systems integrator to tell you what’s possible and roll through statistics about customer achievements. It’s entirely another for a vendor to show you how they use it, what they’ve achieved and allow you to put “hands on” their system to see how it works for yourself.

There’s been a lot of interest in unified communications, a similar amount of confusion and some doubts as to what collaboration actually enables companies to achieve. Some people are under the misconception that unified communications is only for mid-to-large companies. We’d like to dispel that myth by sharing the real-world business results our 46-person office has achieved in short order.

Cisco recently featured boice.net in a success story to underscore the benefits our team has experienced from “walking our talk.” Take a look at a few examples of what’s possible for your company:

• Increased productivity. Scott Klink, data center architect, reports that the ability to identify available staff and get instant answers while designing a project has increased his personal productivity by 50%--plus he gets those designs to customers faster, speeding project implementations.


• Lower costs of sales/service. Keith Grieshaber, vice president of technology, says that because customers can dial one number to reach him anywhere, at any time, he’s able to service customers on demand. He can also get them the answers they need more quickly through using presence to locate and connect with the right resources, as needed.


• Better service. With the ability to forward voice mail, customer service reps and other staff can hear the urgency in the customer’s voice when an issue arises. Hearing the message directly, rather than as a request from the office, makes a huge impact on delivering the appropriate response to improve customer satisfaction.

These are only a few of the achievements we’ve seen within our company.

Download the success story [PDF] to learn more about how we reduced sales cycles by 50% and achieved 100% user adoption based on the ability for our employees to better manage the blurring of work and their personal lives.

Then, ask yourself this: Wouldn’t you prefer to buy from a vendor that has hands-on experience with getting stellar results by using the products and solutions they’re selling? Not to mention that, in this case, the solution will also be used in the provision of services to satisfy your company’s needs.