IT Roadmap

Companies are seeking to provide better service, reach new geographies, and develop new products at the same time they seek cost savings. Here are some examples of how online meeting and collaboration tools can meet the challenge:

1. Sales teams use web presentations during conferencing to better qualify leads before spending the time and resources to visit new clients.


2. Trainers increase reach and quality of training by changing the focus from arranging schedules and travel plans for a series of on-site classes to creating learning modules that can be accessed on demand and re-used.


3. HR departments help attract and retain talent through remote interview sessions, accessible training modules that help employees get on board quickly, and by providing a variety of opportunities and modes for feedback.


4. Engineers working from several different locations can’t meet their deadline if they take time out to travel to a joint meeting location. Collaboration services enable them to have ad hoc meetings in unified workspaces when they need to fix a design flaw and to provide regular updates during development.


5. IT departments deploy services more quickly, can re-use training information due to ease of updating, and can maintain a stable, secure environment using a Web-based server that doesn’t require additional software or knowledge by the user.

Many of these initiatives are successful because they remove restrictions of location and time. But they also work because they allow professionals to take their focus away from things like physical logistics and focus on core tasks.

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